Terms & Conditions

1. Acceptance of Terms

By creating an account, booking a service, or otherwise using HandymansServices, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the platform. We may update these Terms periodically; continued use after an update means you accept the revised version.

2. Who Can Use HandymansServices

You must be at least 18 years old and able to enter into a binding contract to use HandymansServices. By signing up you confirm that the information you provide is accurate and that you'll keep it current. You're responsible for all activity that occurs under your account.

3. Our Role as a Marketplace

HandymansServices is a marketplace that connects homeowners with independent, vetted professionals. The professional who performs your service is the service provider; HandymansServices is not the employer of those professionals and does not provide the services itself.

We screen every professional on our platform, but you are ultimately responsible for evaluating the suitability of any provider for your needs.

4. Booking and Payment

When you book a service, you authorize HandymansServices or its payment processor to charge the payment method on file for the agreed amount, including any applicable taxes and fees. Final price may vary if the scope of the work changes on site; in that case the professional will confirm the new price with you before continuing.

• Cancellations made more than 24 hours in advance are free
• Cancellations within 24 hours may incur a small cancellation fee
• No-shows are charged at 50% of the booking value
• Refunds for completed work are handled under our separate Refund Policy

5. Your Responsibilities

To help us deliver great service, please ensure that the service address is accessible at the scheduled time, that the work area is clear of valuables, and that pets are secured. You agree not to harass professionals, request unsafe or illegal work, or use the platform for any purpose other than booking legitimate home services.

6. Satisfaction Guarantee

We stand behind every booking with our 100% satisfaction guarantee. If you're not happy with a completed service, contact our support team within 7 days and we'll work with you and the professional to make it right — typically by re-doing the work or issuing a partial refund.

7. Intellectual Property

The HandymansServices name, logo, software, and content are owned by HandymanServices and protected by intellectual property laws. You may use them only as needed to use the platform; you may not copy, modify, redistribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, HandymansServices is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability for any claim is limited to the amount you paid to HandymansServices for the booking that gave rise to the claim.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles. Any dispute will first be addressed through good-faith negotiation; if it cannot be resolved, it will be settled by binding arbitration in Delaware.

10. Contact

If you have questions about these Terms, please email us at legal@handymansservices.com or write to HandymanServices, 100 Main Street, Suite 200, Wilmington, DE 19801, USA.

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Reach out to our team — we'll get back to you within one business day.